Committed to protecting the privacy of our customers
At Andalucian Adventures we are committed to protecting the privacy of our customers
and website visitors. Our relationship with you is valuable and we understand the
importance you place on the privacy and security of information which personally
identifies you. In that respect, and whether you are a first time visitor to our
website or a regular user, we take your privacy seriously. Please read the following
in order to learn more about our privacy policy and our information gathering and
dissemination practices.
1. Why do we require your information?
We ask you for personal data only when it is needed to provide goods or services
you have enquired about or asked us to provide or to respond to your request for
information. You do not need to provide us with personal data simply to browse our
site. Andalucian Adventures use this information in order to communicate with you
generally and to contact you about special offers, promotions or new events and
services.
2. What information do we collect?
We will collect information from you in the following circumstances:
Promotions and Events
Personal data is required in order to keep you informed of developments including
new promotions and news updates where you have agreed to receive the same. Please
check the box on contact forms if you want to receive promotional information and
news updates. Subject to our privacy policy.
Competitions and Surveys
From time to time we may offer users the option of participating in competitions
or surveys. Participation is entirely optional. Any information you provide during
the course of a competition or survey is used by us in order to conduct research,
improve our facilities and services or award prizes. Additional terms and conditions
may apply to competitions which will be notified to prospective applicants.
Optional Information
We may request optional information from you on our on line forms. We request this
optional information so that we may serve you better (eg to provide more tailored
products and services to you) and so that we may understand our clients better (eg
through internal research, data analysis, market research and product research).
If we request this additional information from you we will identify it as optional.
Information from Other Sources
In our normal course of business, Andalucian Adventures supplement the contact information
provided by you with information from third party marketing firms. We use this additional
information (eg demographic and census information) to help us to serve you better
by for example targeting some of our offers, promotions, services and other events
to you.
Cookies
There are various technologies, including one called "cookies" which can
be used to provide you with tailored information from a website. A cookie is a small
data file that certain websites write to your hard drive when you visit them. The
only personal information a cookie can obtain is information a user supplies him
or herself. A cookie can't read data off your hard disk or read cookie files created
by other sites. Cookies, however, enhance our website performance in a number of
ways including providing a secure way for us to verify your identity during your
visit to our website and personalising your experience on our site making it more
convenient for you. The Andalucian Adventures website uses cookies so that we can
serve you better. For example, we set cookies to maintain the open menus as you
move between pages. These are used only when you are on the website. You can refuse
cookies by turning them off on your web browser and you do not need to have cookies
turned on to successfully use our service. Most browsers are defaulted to accept
and maintain cookies and you can set your browser to notify you when you receive
a cookie, giving you the chance to decide whether to accept it or not.
Website Usage Data
With or without cookies, our website keeps track of usage data, such as the source
address that the page request is coming from (i.e. your IP address, domain name),
date and time of the page request, the referring website (if any) and other parameters
in the URL (eg search criteria). We use this data to better understand website usage
so we know what areas of our website users prefer. This information is stored in
log files and is used for aggregated and statistical reporting but is not attributed
to you as an individual.
3. What information do we share?
There are times when we are required to share the information we learn from you
with other parties. We do not sell or rent this information to others but will send
personally identifiable information about you to other companies or people in the
following situations:-
Agents
Andalucian Adventures will share your information with professional advisors, survey
and research organisations and other individuals and organisations whom we employ
to perform functions in certain situations on our behalf. Examples of these functions
include delivering packages, sending postal mail, faxes and e-mail, providing marketing
and assistance in data analysis. These agents have access to the personal information
required in order to perform their functions but may not use it for any other purpose.
This may also in certain circumstances involve the transfer of your information
abroad. We will ensure that this is subject to the same security procedures.
Compliance with law
We will release personal information where we are required to by law or by the regulations
and other rules (including auditing requirements) to which we are subject. We may
also exchange information with other companies and organisations for fraud protection
and credit risk reduction.
Consent
Other than in the above situations, and as required by law, you will receive notice
from us when your personal information might go to third parties and you will have
the opportunity to decide not to share that information.
4. Changes to Privacy Policy
We may edit this policy from time to time. If we make any substantial changes we
will notify you by posting a prominent announcement on our web pages.
5. Questions or suggestions
If you have any questions or suggestions regarding this policy, have any concerns
about the practices of our websites or believe we are not properly adhering to our
privacy policy please contact us at:
info@andalucian-adventures.co.uk.
Should you at any time wish us to remove your personal details from our database
please contact John Brough, 15 Merretts Mill, Woodchester, Stroud, Gloucestershire,
GL5 5EU, in writing or e-mail:
john@andalucian-adventures.co.uk.
6. Your Rights
You have the right to ask for a copy of the information held by us in our records
in return for which we may charge a small fee. You also have the right to require
us to correct any inaccuracies in your information.
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